Change of Mind Returns Policy
Change of Mind Returns Policy for Slat-co Aluminium Fencing Products:
At Slat-co, we want you to be completely satisfied with your purchase. If for any reason you change your mind about your order, we accept returns of unused and unopened products within 30 days of the purchase date. Please read the following conditions carefully:
- We do not accept cut or processed materials for returns.
- We do not accept damaged or used products
- Components can be returned or mailed to the address provided for a store credit to be processed when received.
To initiate a return, please contact our customer support team. We will provide you with further instructions.
Store credits:
Store credits will be issued immediately on return of unwanted products. Please note that we do not refund shipping costs.
Store credits are valid for 12 months on all of the slat-co products.
Store credits are provided on 100% of the purchase value of the returned goods.
If you have any questions about our returns policy or need assistance with a return, please don't hesitate to contact us. Our customer support team is always here to help.
0431 653 919
admin@slat-co.com.au
4/4 leeway court Osborne park, WA
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Let customers speak for us
Everything arrived perfectly cut to size and it made for such a straightforward simple build for us. Communication and customer service was top notch from start to finish. Very happy with our new slat screen, would definitely recommend and use again.
Staff very helpful, product excellent so project went very well, highly recommend this company.
Josh was very personable and easy to deal with.
The product is also easy to work with and I reckon saved about 40% compared to cost of similar product from the big multinational.
Great service - josh went above and beyond and answered any questions I had so quickly.
I dont live locally to Perth - but josh was happy to assist in organising transport.
Will definitely use slatco again :)
Very happy with the product and fast turnaround from order
Thanks Guys
I was very impressed with the speed and delivery of my purchase, staff where friendly and helpful and it was at a good price too. RAY
The assistance was very good and response time was even better. I have now installed the slats and am really happy with the look.
Product as described, easy ordering process and great communication with on-time delivery, Easy to use and install happy to buy from again
Product as described, easy ordering process and great communication with on-time delivery, Easy to use and install happy to buy from again
Fantastic service with great price.
Thankyou very much from Jeff and Penny,
Very happy thankyou Slat Co.all the best with your business!
Great service and advise from Josh
Josh was helpful, and he took many calls to answer our queries and ensure we were satisfied with them.
I highly recommend this company to anyone looking for a DIY fence and gate. They are very pleasant to work with, amicable, and friendly. We found them to be competitively priced and are very pleased with the ahead-of-time delivery.
We replaced some tired looking cedar gate panels with these 65mm slats. Gates now look better than when the cedar was brand new.
A precision product. I used this for 4 gates of different sizes. Measure correctly and it fits perfectly. The channel cover snaps on and you have a perfect finish.